The Service Coordinator is a key member of the Altorfer Power Systems team, serving as the central point of contact for coordinating daily service operations. This role is responsible for coordinating technician assignments, responding to customer service requests, preparing quotes, and overseeing the full lifecycle of work orders—from creation to completion. The Service Coordinator maintains clear communication with customers regarding job status, processes change orders, reviews technician timecards and service reports, and ensures accurate and timely work order closure. The ideal candidate brings a strong mechanical or electrical aptitude, exceptional administrative and computer skills, and a proactive,...
The Field Service Administrator’s primary responsibility is to provide logistical support to all Field Service leadership and Technicians in their related functions to better enable personnel to provide the best service repairs available in the industry.
POSITION SUMMARY:
This Field Service Supervisor position is accountable for the dispatch, efficiency and discipline of all field technicians assigned to her or him. This person must possess a deep knowledge of construction equipment repair processes and dispatch organizational skills. Customer relations and customer satisfaction are also key ingredients of the job.
The purpose of this position is to provide operational and sales support for the development of rental for the Cat® Rental Store. As Dealers start and grow their rental businesses, they will face different sets of challenges, which will require different types of support. The role of the Rental Coordinator is to develop an understanding of the support needs of the customer for the Cat Rental Store and initiate plans to address those needs. To be effective the Rental Coordinator must establish an understanding of the objectives and accountabilities below.
The Electrician is responsible for electrical assembly, wiring, and testing of generator set packages and related systems in a production environment. This role works hands‑on with drawings and equipment to ensure electrical systems are built safely, correctly, and ready for service. The ideal candidate is detail‑oriented, safety‑focused, and comfortable working in a fast‑paced shop setting.
Perform repairs on all brands of rental equipment as well as some customer owned equipment. Skilled technician and familiar with multiple brands such as CAT, Genie, Skyjack, Hybrid, JLG, Wacker, Polaris, Miller, and Sullair.
The Mechanical Engineer will manage multiple genset projects from design through production, supporting drawings, technical decisions, and execution along the way. This role is hands‑on and closely tied to the shop—designing solutions, resolving issues, and keeping work moving.
You’ll work directly with production to troubleshoot build issues, answer technical questions, and support on‑time delivery. The role also provides practical engineering support to sales, field service, and customers to ensure packaged systems meet application and performance requirements.
Close collaboration with...
Outside sales selling Fendt, Claas/Lexion, Horsch, Macdon, Massey Ferguson and Caterpillar CCE products to customer base in the following territory: Keokuk, Washington, Louisa, Wapello, Jefferson, Henry, Des Moines, Davis, Van Buren and Lee County. Other counties as assigned.