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Provide technical service support to Power Systems customers in a shop environment. This support is in the form of maintaining and troubleshooting diesel engines. Assist in the shop with engine tear downs, cleaning parts, staging parts for bigger engines, installing and testing to ensure the concern is fixed. Ensures quality customer service activities designed to increase customer satisfaction.
Why Work for Altorfer?
At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.
This person will be responsible for managing all aspects of our Equipment Management Services, including our Condition Monitoring and Customer Value Agreements.
Seeking an egar and self-motivated outside sales representative to join our heavy construction equipment sales team! This representative will be responsible for covering the following Iowa counties: Black Hawk, Buchanan, Tama, Benton, Poweshiek, Iowa, and Keokuk. This outgoing individual will handle new and used equipment sales and rentals. Responsible for new business development while maintaining current customer accounts.
Primary responsibilities include shipping/receiving, hose assembly, inventory storage, and order picking activities for the Parts Department.
Altorfer is growing and is currently seeking a Desktop Support Specialist that will be responsible for resolving user issues, documentation, computer deployment, hardware, software and networking issues.
The purpose of the Rental Sales Representative role is to target and drive rental revenue and increase market share for our Iowa City, IA sales territory. This position is responsible for promoting construction equipment rentals and sales to customers, educating them in proper equipment applications along with technology advancements that enable greater productivity. Rental Sales Reps are focused on building customer relationships and identifying rental and sales opportunities within the assigned territory. Please Note: the rental sales rep for this position will report to the Cedar Rapids, IA location, but the sales territory for this role will service Johnson, Iowa, Cedar and Poweshiek counties.
The Customer Service Rep is a professional sales and marketing position designed to improve our customer’s experience by following up on leads generated by marketing in real time and have the ability to close the sale immediately. A key focus of this role is to make sure that our investments in marketing and lead generation are captured with tangible outcomes both in profit for the company and customer satisfaction/retention. The goal of this position is to re-establish, qualify, and maintain contact with small- to medium-sized customers to increase sales of equipment to retail customers.
Provide technical service support to Power Systems customers in a shop environment. This support is in the form of maintaining and troubleshooting power generation equipment and accessories. Ensures quality customer service activities designed to increase customer satisfaction.
Altorfer is growing and is currently seeking a Desktop Support Specialist that will be responsible for resolving user issues, documentation, computer deployment, hardware, software and networking issues.
- As an Intune SME, you are responsible for end-to-end management and troubleshooting of Windows, Mac, iOS, Android, Rugged, HoloLens devices including but not limited to OS, Application, Configuration, Compliance management.
- Perform complex resolution activities to diagnose issues (related to application deployment, configuration issue, etc.) and perform Quality Assurance focusing on end user experience.
- Work with various teams to complete solution as per the requirement/request from business.
Manage all operational activities and assets within the construction product support marketing organization.
Looking for an experienced Field Technician, with the potential of becoming a traveling technician.
Join our team as a Part and Service Sales Representative (PSSR) where you will play a pivotal role in connecting with Electric Power Generation equipment users. Your primary responsibility is to present optimal maintenance and repair solutions offered by Power Systems. Drive the achievement of lower operating costs for users by recommending suitable service options and upgrades. Cultivate and nurture strong customer relationships to address immediate service needs and secure long-term maintenance agreements. Uphold the highest customer service standards, aiming to enhance sales volume and ensure unparalleled customer satisfaction. This role requires exceptional organizational skills, self-motivation, and proficiency in sales and communication.
Job Summary: Perform maintenance, diagnosis, and repairs in the field, on customer owned or Altorfer rental lift trucks/forklifts/material handlers, Caterpillar, and other allied type construction equipment.
Think Big Program
(Caterpillar Dealer Service Technology Program)
If you or anyone you know is considering careers please advise them of this fantastic opportunity in a high-demand field. Students can receive their Associate in Applied Sciences while going through our paid internship! Additionally, we also have a tuition reimbursement Program for students!
The primary function of the Project Manager is to coordinate all associated personnel, tasks and materials to ensure the successful delivery and start-up of an associated engine sale. Project Managers are required to manage several projects simultaneously during various stages of completion. Effective time management and strong organizational skills are essential for success. Close interaction with Sales team, vendors, engineers and customers is required to fully understand and manage each project in its entirety.
Perform service and repairs in the shop on Caterpillar and other types of heavy equipment.
The position of IT Network Engineer is responsible for the ongoing wired and wireless network operations management to provide 24x7 support.
The ideal candidate will have deep experience of networking technologies, such as routing, switching and security; managing heterogeneous environment & generate metrics related to Network performance, capacity, availability, failure rates, and will also have a strong background in network performance management, service delivery and strategic operations planning with a strong technical orientation & creative in problem solving.