Responsibilities will include product support sales, building and maintaining customer relationships, establishing & meeting parts & service sales goals.  This includes working directly with the inside product support group, sales manager & marketing personnel in finding ways to target customers to increase sales. This position requires 80% or more of travel time.

The Customer Service Rep is a professional sales and marketing position designed to improve our customer’s experience by following up on leads generated by marketing in real time and have the ability to close the sale immediately.  A key focus of this role is to make sure that our investments in marketing and lead generation are captured with tangible outcomes both in profit for the company and customer satisfaction/retention. The goal of this position is to re-establish, qualify, and maintain contact with small- to medium-sized customers to increase sales of equipment to retail customers.

Think Big Program (Caterpillar Dealer Service Technology Program) If you or anyone you know is considering careers please advise them of this fantastic opportunity in a high-demand field. Students can receive their Associate in Applied Sciences while going through our paid internship! Additionally, we also have a tuition reimbursement Program for students!