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POSTION SUMMARY: The Service Manager is accountable for all aspects of the Service Department and plays a vital role in the overall success of Altorfer Caterpillar in the territory. The Service Manager must possess a deep knowledge of construction equipment maintenance and repair, the skills necessary to ensure efficient shop operations and a continuous improvement mindset.
POSITION SUMMARY: The purpose of the Shop Helper is to contribute to the overall efficiency of the shop by completing semi-skilled and unskilled tasks, enabling Journeyman Technicians to dedicate their time to tasks requiring highly-skilled and technical expertise.
POSITION SUMMARY: Perform service repairs to include components and other general repairs and maintenance; providing superior service and representing Altorfer's professional image.