The Customer Service Rep is a professional sales and marketing position designed to improve our customer’s experience by following up on leads generated by marketing in real time and have the ability to close the sale immediately.  A key focus of this role is to make sure that our investments in marketing and lead generation are captured with tangible outcomes both in profit for the company and customer satisfaction/retention. The goal of this position is to re-establish, qualify, and maintain contact with small- to medium-sized customers to increase sales of equipment to retail customers.