Looking for that person who has great customer service skills. Enjoys speaking with customers face to face and over the phone is a real team player. Will be asked to find solutions and resources for our customers on the heavy construction side of our business. 85% of your time will be in front of computer looking for parts from schematics and different Caterpillar software diagrams to insure the correct solution is provided. You will also be handling Credit cards, checks, cash for payments. 15% pulling an order for a customer that purchased online and is on hold in the warehouse, carrying out something for customer.