The Product Support Sales Manager is responsible for leading the aftermarket sales and product support strategy for Power Systems customers across the assigned territory. This position provides leadership to inside and outside sales teams while driving profitable growth, customer satisfaction, and long-term service business development.
This leader will collaborate closely with service operations, technical staff, and parts teams to deliver responsive aftermarket solutions and strengthen customer relationships. The role requires strong commercial leadership, strategic thinking, technical and operational understanding of power systems service operations, and the ability to lead teams in a fast-paced environment.
Provide technical service support to Power Systems customers in a shop environment. This support is in the form of maintaining and troubleshooting diesel engines. Able to successfully perform a complete engine overhaul, Assist in the shop with engine tear downs, cleaning parts, staging parts for bigger engines, installing and testing to ensure the concern is fixed. Ensures quality customer service activities designed to increase customer satisfaction.
Why Work for Altorfer?
At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in...
The driver is responsible for safely transporting employees and customers to and from meetings and events throughout the Altorfer territory which includes the entire state of Illinois, southeastern Iowa, northern Missouri and two counties in Indiana. Some trips may require travel outside of the Altorfer territory. Drivers will need to be available for weekday trips and some weekend trips.
The Service Coordinator is a key member of the Altorfer Power Systems team, serving as the central point of contact for coordinating daily service operations. This role is responsible for coordinating technician assignments, responding to customer service requests, preparing quotes, and overseeing the full lifecycle of work orders—from creation to completion. The Service Coordinator maintains clear communication with customers regarding job status, processes change orders, reviews technician timecards and service reports, and ensures accurate and timely work order closure. The ideal candidate brings a strong mechanical or electrical aptitude, exceptional administrative and computer skills, and a proactive,...
The Mechanical Engineer will manage multiple genset projects from design through production, supporting drawings, technical decisions, and execution along the way. This role is hands‑on and closely tied to the shop—designing solutions, resolving issues, and keeping work moving.
You’ll work directly with production to troubleshoot build issues, answer technical questions, and support on‑time delivery. The role also provides practical engineering support to sales, field service, and customers to ensure packaged systems meet application and performance requirements.
Close collaboration with...
Outside sales selling Fendt, Claas/Lexion, Horsch, Macdon, Massey Ferguson and Caterpillar CCE products to customer base in the following territory: Keokuk, Washington, Louisa, Wapello, Jefferson, Henry, Des Moines, Davis, Van Buren and Lee County. Other counties as assigned.
The purpose of this position is to provide efficient operation of the Altorfer Rental Central Transportation. As Dealers start and grow their businesses, they will face different sets of challenges, which will require different types of support. The role of the Central Transportation Dispatcher is to efficiently deliver and pick up a variety of equipment to support the needs of the customer and the dealership. To be effective the Central Transportation Dispatcher must establish an understanding of the objectives and accountabilities below.
Perform service repairs in the field. Focusing primarily on field campaigns, service bulletins, product improvement programs and scheduled maintenance on Ag equipment. This position will cover Altorfer's Central Illinois ag territory.
Job Summary: Perform maintenance, diagnosis, and repairs in the field, on customer owned or Altorfer rental lift trucks/forklifts/material handlers, Caterpillar, and other allied type construction equipment.
Perform in field repairs on Agriculture equipment. This position covers the agricultural market in the following East Central Illinois territory. Counties include, but not limited to: of DeWitt, McLean, Piatt, Champaign, Ford, and Vermillion county.
Outside sales selling Fendt RoGator, TerraGator, and Caterpillar products to Retail Fertilizer and Ag customers in Western Illinois. Will cover the following counties: Menard, Sangamon, Montgomery, Bond, Madison, Macoupin, Morgan, Cass, Schuyler, Brown, Pike, Scott, Greene, Jersey, Adams, Calhoun, and Christian County.
Perform service repairs to include components and other general repairs and maintenance; providing superior service and representing Altorfer’s professional image.