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The Customer Service Rep is a professional sales and marketing position designed to improve our customer’s experience by following up on leads generated by marketing in real time and have the ability to close the sale immediately. A key focus of this role is to make sure that our investments in marketing and lead generation are captured with tangible outcomes both in profit for the company and customer satisfaction/retention. The goal of this position is to re-establish, qualify, and maintain contact with small- to medium-sized customers to increase sales of equipment to retail customers.
Provide technical service support to Power Systems customers in a shop environment. This support is in the form of maintaining and troubleshooting power generation equipment and accessories. Ensures quality customer service activities designed to increase customer satisfaction.
Performs service repairs in the field and covers the agricultural market in the following Southern Illinois counties. Counties included, but not limited to: Saline, Gallatin, Williamson, Johnson, Pope, Hardin, Southern Hamilton and Southern Franklin county.
Provide technical service support to Truck Shop customers in a shop environment. This support is in the form of maintaining and troubleshooting diesel engines. Assist in the shop with engine tear downs, cleaning parts, staging parts for bigger engines, installing and testing to ensure the concern is fixed. Ensures quality customer service activities designed to increase customer satisfaction.
Altorfer is growing and is currently seeking a Desktop Support Specialist that will be responsible for resolving user issues, documentation, computer deployment, hardware, software and networking issues.
Perform service repairs and preventive maintenance; providing superior service and representing Altorfer’s professional image.
- As an Intune SME, you are responsible for end-to-end management and troubleshooting of Windows, Mac, iOS, Android, Rugged, HoloLens devices including but not limited to OS, Application, Configuration, Compliance management.
- Perform complex resolution activities to diagnose issues (related to application deployment, configuration issue, etc.) and perform Quality Assurance focusing on end user experience.
- Work with various teams to complete solution as per the requirement/request from business.
Manage all operational activities and assets within the construction product support marketing organization.
Field supervisor is accountable for the dispatch, efficiency and discipline of all field technicians assigned to them. They must possess a deep knowledge of construction equipment repair processes and dispatch organizational skills. Customer relations and customer satisfaction are also key ingredients of the job.
Looking for an experienced Field Technician, with the potential of becoming a traveling technician.
This position is responsible for selling and renting new and used heavy construction equipment. This is a 100% commission position and is perfect for the self motivated outside sales professional. Position covers the following Illinois territory: Counties include: Edgar, Douglas, Coles, Moultrie, Shelby, Cumberland, and Clark.
Join our team as a Part and Service Sales Representative (PSSR) where you will play a pivotal role in connecting with Electric Power Generation equipment users. Your primary responsibility is to present optimal maintenance and repair solutions offered by Power Systems. Drive the achievement of lower operating costs for users by recommending suitable service options and upgrades. Cultivate and nurture strong customer relationships to address immediate service needs and secure long-term maintenance agreements. Uphold the highest customer service standards, aiming to enhance sales volume and ensure unparalleled customer satisfaction. This role requires exceptional organizational skills, self-motivation, and proficiency in sales and communication.
Maintain and grow parts and service sales within assigned territory.