• Welcome on-site visitors and take incoming phone calls to determine the nature of business before forwarding the call.
• Answer questions about Altorfer Inc. and provide guidance regarding directions and other information.
• Take and deliver messages or transfer calls to appropriate personnel.
• Complete a variety of administrative duties.to include but not limited to:Code Invoicing in Bill.com for parts & service departments
• Will work as part of a two-member front-desk team. As part of this team, you will share phone and mailroom responsibilities.
• Upload technician receipts & code in Wells Fargo web site
• Mail room duties to include but not limited to receiving mail,sort to the appropriate personell & departments
• Other duties as assigned

Altorfer Inc. offers an industry leading compensation and benefit package:

• Health, Dental, Vision, Disability, and Life Insurance
• 401(k)
• Paid Holidays
• Paid Parental Leave and Funeral Leave
• Paid Time Off: Prorated 80 hours of PTO + 1 Floating Holiday
• Education Assistance
• Personal Tool Insurance, and Safety Equipment Reimbursement
• Voluntary Benefits: Supplemental Insurance, Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection

Payrate: Min: $16.50/ hr Max: $19.00/hr

• Two years’ experience with a strong phone presence and proven customer service skills are required.
• Computer literate. Previous experience with programs such as MS Excel, Word, and Outlook are needed.   
• A positive attitude, friendly disposition, and ability to multi-task are essential.
• Must have excellent verbal communication skills.
• Must be a self-starter with good time management.
• Must be team oriented and willing to adapt to change.
• Dependable with great organizational skills are needed.
• High School Diploma or equivalent is required.
• Must have a valid driver’s license (Motor Vehicle Report will be performed on final candidate).

This position works in an office environment, greeting all customers and visitors that come into the building. There may be times when you may need to go out into the service or warehouse area and will be required to wear appropriate safety equipment (IE- Safety glasses or side shields, cut resistant gloves & safety toe boots). May, on a continuous basis, sit at a desk for a long period of time; answer telephone, transfer calls to the correct destination and write or use a keyboard to communicate through email / Teams Must be able to walk, bend, and lift up to 20 lbs. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.