Altorfer Inc. Power Systems division sells and services Caterpillar engine products and accessories, including engine-generator sets and controls. This position will be responsible for providing quotes and order support for customers (internal/external).

• Provides exceptional customer service by assisting customers with their sales needs.
• Accurately input orders, billing, stocking, and selling of items into the ERP system
• Use computer parts books system to look up certain parts.
• Process orders as they come in.
• Maintain customer relationships and follow up on sales leads.

• Collaborate with others to achieve optimum profit levels for all quoted jobs.
• Provides prompt and professional responses to meet customer needs effectively.
• Reviews and updates relevant information in ERP software.
• Research the technical aspects of jobs to develop comprehensive quotations.
• Upsells parts and services by reviewing history and identifying opportunities to present to customers.
• Maintains recordkeeping for sales using ERP.
• Performs additional administrative and inside sales tasks to help the team meet goals and objectives.

• Minimum of 2 years previous experience in parts operations, sales or project management related field.
• High School Diploma or equivalent is required
• Military encouraged to apply. 
• Knowledge of Global Shop Solutions ERP encouraged
• Knowledge of Caterpillar Power Generation equipment.
• Computer literate, PC experience including Microsoft Office preferred.
• Excellent interpersonal and communication skills are necessary.
• Customer service experience and strong attention to detail
• Ability to lift 25lbs, climb ladders and stairs on occasion.
• Must possess a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

Altorfer Inc. offers an industry leading compensation and benefit package:

• Health, Dental, Vision, Disability, and Life Insurance
• 401(k)
• Paid Holidays
• Paid Parental Leave and Funeral Leave
• Paid Time Off: Prorated 80 hours of PTO + 1 Floating Holiday
• Education Assistance
• Personal Tool Insurance, and Safety Equipment Reimbursement
• Voluntary Benefits: Supplemental Insurance, Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection

Payrate: $23.00-$30.00 per hour

This position works in an office environment with some warehouse or outside exposure. Occasionally required to walk, bend, and lift up to 25lbs. Wearing approved safety equipment is necessary when required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.