Sales Representative - Inside, Rental

Req No.
Customer Service/Support
US-IA-Cedar Rapids
Regular Full-Time
Union or Non-Union
Altorfer Inc

Working Hours/Days

7:00AM – 5:00PM, Monday- Friday (some Saturdays)

Basic Duties

  • Responsible for assisting customers with sales and rental equipment needs.
  • Enter all rental contracts, billing statements/invoices.
  • Order supplies, sell supply items and responsible for re-stocking supply items.
  • Answer calls and questions that customers have
  • Provide excellent customer service to all customers.
  • Load and unload equipment when needed
  • Other duties as assigned


  • 2 years of previous construction equipment experience needed.
  • General knowledge of construction equipment needed.
  • Must be a self-starter with the ability to multi-task in a fast-paced environment. 
  • Computer literate and proficient with programs such as Microsoft Word, Excel, Access and Outlook required. Knowledge of DBS preferred
  • Good organizational skills with excellent communication skills (verbally & written) is required.
  • Must be well organized and able to meet challenging deadlines.
  • Previous customer service experience is required.
  • Forklift or pallet jack experience preferred
  • Ability to lift 75-100lbs safely.
  • High School Diploma or Equivalent required.
  • Must possess a valid driver’s license with clean driving record (Motor Vehicle Report will be performed on final candidate)

Physical Requirements/Working Conditions

This position works in an office environment and Warehouse environment. May, on a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. May, on a continuous basis be out in the warehouse to pick inventory or to re-stock inventory. Walking, climb, squat, twist (general range of motion movements) and lifting up to 75-100lbs. may be required. The noise level in the office environment is usually moderate to low and the noise level in the warehouse is usually moderate to high. Must be flexible to work varying schedules and hours as needed. Occasional travel is required, 30% of travel is needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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