The primary role of the Major Data Center Account Representative (MDCAR) is to be the single point of contact for Major Data Center Customers. This person is responsible for dealer performance, customer satisfaction, product support coordination, customer support, customer issue resolution, product support sales and pricing. The MDCAR develops and maintains Altorfer Power System’s relationship with the Data Center and with Caterpillar. Managing these relationships and seeing that the customers’ needs are met and exceeded is the primary focus.
Skills and Competencies:
Work is normally performed both indoors and outdoors with moderate noise conditions. Limited exposure to all weather conditions is associated with this position. Physical requirements may include speaking, listening, writing, typing, reaching, pushing, pulling, lifting, carrying, sitting for prolonged periods of time, managing stress. Job hazards may include tripping, slipping, falling, jobsite hazards, hand injuries, driving related hazards, equipment movement, overexertion due to stress and fatigue. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. The noise level in the work environment is usually moderate to high. Noise level in the office environment is usually moderate to low. Must be flexible to work varying schedules and hours as needed. Occasional travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer M/F/Disabled/Vets