Altorfer

  • Field Service Technician (Rental)

    Req No.
    2018-1624
    Category
    Other
    Location
    US-IL-Joliet
    Type
    Regular Full-Time
    Union or Non-Union
    Union - 150
    Division
    Rental
    Company
    Altorfer Industries Inc.
  • Overview

    This position will be a field position, working on all rental equipment (speciallizing in forklift repair). The position will also require working in all weather types as well as many different environments, as well as interacting with customers on a daily basis.

    Basic Duties

    • Provide exceptional service to our customers by performing maintenance, diagnosis, and repairs on allied type construction and Aerial work platform equipment.
    • Responsible for picking-up and delivering equipment when necessary.
    • Complete associated paperwork.
    • Establish and maintain service-oriented working relationship with customers.
    • Provide excellent customer service to all customers.
    • May perform other related duties as requested and/or assigned. 

    Qualifications

    • Two or more years of related work experience.
    • Must have a good understanding of gas and diesel engines, hydraulic and electrical systems. 
    • Must be a self-starter, organized, with strong customer service orientation.
    • Automotive and Industrial Maintenance Technicians are encouraged to apply.
    • Must be able to lift 100 lbs.
    • Computer literacy required. Must be familiar with programs such as Microsoft Office Suite.
    • Ability to follow all safety rules and wear proper safety equipment.
    • Excellent planning & organizational skills are needed.
    • Must take initiative, be team oriented and willing to adapt to change.
    • Ability to respond to callouts, work overtime and weekends when needed.
    • Excellent communication skills (written, e-mail, and verbal) are required.
    • High School Diploma or equivalent is required.
    • Must possess a valid driver’s license and clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate
    • Must have strong forklift repair experience and knowledge

    Equal Opportunity Employer M/F/Disabled/Vets

    Physical Requirements/Working Conditions

    This position will work in the field/shop environment and at Customer jobsites. May on a continuous basis walk, bend and lift up to 100 lbs. Will be required to wear appropriate safety equipment (IE- Safety glasses or side shields, hearing protection, etc.) for a given situation. The noise level in the work environment is usually moderate to high. Must be flexible to work varying schedules and hours as needed. Occasional travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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