Altorfer

  • Field Dispatcher ll, Ag

    Req No.
    2018-1599
    Category
    Administrative/Clerical
    Location
    US-IL-Clinton
    Type
    Regular Full-Time
    Union or Non-Union
    Non-Union
    Division
    Ag
    Company
    Altorfer Inc
  • Working Hours/Days

    Monday – Friday, 8am to 5pm, Weekend rotation and afterhours on-call rotation

    Basic Duties

    • Position learns the internal workings of Altorfer Ag Products service department.
    • Part of a front line team answering phone calls from customers and technicians dealing with Ag Machinery, (Challenger Line and Lexion Combines), AgChem and Spra Coupe units.
    • Assist technicians with their daily duties.
    • Work with service department management in writing reports.
    • May perform other related duties as requested and/or assigned.

    Qualifications

    • 2 or 4 year Ag related degree preferred or equivalent work experience.
    • Ag background or prior work-related experience a must.
    • Good organizational and customer service skills required.
    • Solid knowledge of agriculture and a basic understanding of electrical and hydraulic schematics is necessary.
    • Excellent communication skills are needed.
    • To be successful in this position you must be able to work in a fast paced environment.
    • Must be a self-started and able to adapt to change.
    • Willingness to work overtime and weekends when needed.
    • Computer literate and proficient with using the Internet, Microsoft Office, Outlook, and Excel is required.
    • Must reside centrally within designated territory or willingness to relocation within designated territory.
    • High School Diploma or equivalent required.
    • Must have a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

    Physical Requirements/Working Conditions

    This position will spend a good portion of time working in a fast paced office environment.   The noise level in the work environment is usually moderate to low. May sit at a desk for a period of time to answer phone calls or use a keyboard to complete documents and communicate through email. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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