Altorfer

  • Condition Monitoring Analyst

    Req No.
    2018-1382
    Category
    Customer Service/Support
    Location
    US-IL-Elmhurst
    Type
    Regular Full-Time
    Union or Non-Union
    Non-Union
    Company
    Altorfer Industries Inc.
  • Overview

    Analyzes condition monitoring data (SOS, inspections, electronic data, site conditions & equipment history) and provides relevant recommendations for the customer as indicated by the data

    Basic Duties

    • Analyze condition monitoring data
    • Provide equipment and/or operation recommendations to customer facing representatives derived from machine equipment monitoring data
    • Provide emergency repair options
    • Build relationships with other EMS group members
    • Provide information for monitoring leads tracking and resolution
    • Prepare written reports and recommendations as required by the dealership
    • Communicate verbally with customers as well on emergency situations concerning this data

    Qualifications

    • 5 years of experience in Construction Equipment repair industry.
    • Knowledge of DBS, DSI, SIS, Vision Link, Equipment Link, Microsoft Office (Excel & Access)

    Equal Opportunity Employer M/F/Disabled/Vets

    PM16

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