Patten Industries

  • Credit and Collections Representative - Corporate

    Req No.
    Regular Full-Time
    Union or Non-Union
  • Overview

    Position Summary:

    The Credit/Collections Representative is responsible for collections of past due invoices, as well as account reconciliation of customer’s accounts, customer service requests and assist in coverage of Credit Holds. This position will work cross-functionally to reconcile disputes and collection of past due receivables. These efforts are tied to reducing DSO and bad debt expense.


    Principal Functions & Responsibilities (including, but not limited to):

    • Responsible for all aspects of collections, dispute resolution and account reconciliation for assigned portfolio.
    • Recommend past due accounts to Credit Manager to go to Attorney and Collection agency.
    • Review and release credit holds, including holding accounts that are past due or over their credit limit.
    • Review client payment(s) and reconcile when required.
    • All other duties as assigned by Manager.



    • Minimum of 3 years experience in credit and collections required.
    • Experience with D&B reports needed.
    • Experience in a high-volume collection environment a plus, preferably in heavy machinery or construction industries



    • Strong knowledge of computer and software systems (Microsoft Office, Lotus Notes).
    • Firm grasp on the principles of credit and collections.
    • Strong customer service skills.
    • Good communication skills.
    • Excellent interpersonal skills.
    • Strong organizational skills.
    • Ability to work in a high volume environment.

    Equal Opportunity Employer M/F/Disabled/Vets


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed